Where we ship
We currently ship to the Greece. Both destinations have the same delivery times.
Order processing
All orders are processed within 1–2 business days of being placed. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may take slightly longer — if there is a significant delay we will contact you by email.
The shipping times below are calculated from the moment your order leaves our facility, not from the moment you place it.
Shipping times and rates
| Method | Delivery time | Cost |
|---|---|---|
| Standard Shipping | 8–12 business days | Calculated at checkout |
| Express Shipping | 5–8 business days | Calculated at checkout |
Business days are Monday to Friday and exclude weekends and public holidays.
Tracking your order
Once your order ships you will receive a confirmation email containing a tracking number. Please allow 2–4 business days for tracking information to become active after you receive it.
Delays outside our control
Delivery times are estimates provided by our carriers and are not guaranteed. We are not responsible for delays caused by customs clearance, severe weather, carrier disruption, or an incorrect address supplied at checkout. Please double-check your shipping address before completing your order.
Lost, stolen or undelivered orders
If tracking shows your order as delivered but you have not received it, please check with your neighbours and your local carrier depot first, then contact us at support@getazory.com and we will help you trace it.
Incorrect or incomplete address
If an order is returned to us because of an incorrect or incomplete address, we will contact you to arrange redelivery. Redelivery shipping is payable by the customer.
Questions
Email us at support@getazory.com and we will reply within 1 business day.
Azory — getazory.com